Sam's Club is committed to offering quality products and services at an exceptional value. To serve that goal, this product was not purchased directly from the manufacturer or its authorized distributor but from a third-party dealer, accompanied by strict controls to verify the authenticity and quality of the product. This is in accordance with standard business practices in the retail and warehouse club industry. As always, if you are not satisfied with your purchase for any reason, we'll replace it or provide a refund according to the terms of our 100% Merchandise Satisfaction Guarantee.